Effective Date: January 2026
Welcome to Nepal Treks and Tour. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or book trekking and tour services in Nepal.
By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
1.1 Personal Information
When you:
- Fill out a contact form
- Make a trekking or tour booking
- Subscribe to our newsletter
- Communicate with us via email or phone
We may collect:
- Full name
- Email address
- Phone number
- Nationality
- Passport details (for permits)
- Travel dates
- Emergency contact details
- Payment confirmation details
1.2 Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website
- Referral source
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your personal information to:
- Process trekking and tour bookings
- Arrange permits and government documentation
- Organize accommodation, transport, and guides
- Communicate important trip updates
- Improve our website and services
- Send promotional offers (only if you agree)
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share limited necessary information with:
- Government offices (for trekking permits)
- National Park authorities
- Airlines (for domestic flights)
- Hotels and lodges
- Licensed guides and trekking staff
All shared information is strictly for trip operation purposes.
4. Payment Security
All payments are handled securely through:
- Bank transfer
- Agreed payment methods
We do not store your credit card details on our website.
Clients are responsible for covering bank transaction fees.
5. Data Protection and Security
Nepal Treks and Tour takes reasonable measures to protect your data against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
However, no online system can guarantee 100% security.
6. Cookies Policy
Our website may use cookies to:
- Improve browsing experience
- Analyze website traffic
- Understand user behavior
You can disable cookies through your browser settings if preferred.
7. Third-Party Links
Our website may contain links to third-party websites (such as travel partners or social media platforms). We are not responsible for their privacy practices.
We recommend reviewing their privacy policies separately.
8. Data Retention
We retain personal information only as long as necessary for:
- Trip operations
- Legal compliance
- Accounting and record-keeping
After that, information is securely deleted or archived.
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
- Withdraw consent for marketing emails
To exercise these rights, contact us via email.
10. Children’s Privacy
Our services are not directed to children under 18 without parental consent. We do not knowingly collect personal information from minors without guardian approval.
11. Updates to This Privacy Policy
Nepal Treks and Tour reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy, please contact:
Nepal Treks and Tour
Kathmandu, Nepal
Email: inquiriesntat@gmail.com
Website: https://nepaltreksandtour.com